Refund policy
Return & Refund Policy
Last Updated: 15 June 2026
Welcome to Reelstack.in. We value our customers and strive to provide high-quality digital products and services. Please read our Return & Refund Policy carefully before making any purchase.
1. Digital Products
Reelstack.in primarily sells digital products, including but not limited to:
* Video editing assets
* Reels bundles
* Digital templates
* Social media content packs
* Downloadable files and other digital resources
Since all products are delivered digitally and become instantly accessible after purchase, all sales are generally final.
2. No Return Policy
Because our products are digital in nature and cannot be physically returned, we do not accept returns once the purchase has been completed.
After successful payment and delivery/access to the product, the order is considered fulfilled.
3. Refund Eligibility
Refunds may only be considered under the following circumstances:
* You were charged twice for the same order due to a payment error.
* The purchased file/product was corrupted or inaccessible, and our support team was unable to resolve the issue.
* You did not receive access/download after successful payment, and the issue could not be fixed by our technical team.
Refund requests made for reasons such as change of mind, accidental purchase, lack of product understanding, or personal preference will not be eligible for refunds.
4. Refund Request Process
To request a refund (if eligible), please contact our support team within 48 hours of purchase.
Send an email with:
* Full Name
* Registered Email Address
* Order ID
* Payment Screenshot
* Reason for refund request
Support Email: wereelstack@gmail.com
Our team will review the request within 3–5 business days.
5. Approved Refunds
If a refund request is approved:
* Refunds will be processed to the original payment method only.
* The refund may take 5–10 business days depending on your payment provider or bank.
6. Unauthorized Sharing
All products sold on Reelstack.in are protected by copyright.
Customers are strictly prohibited from:
* Reselling purchased products
* Sharing download links publicly
* Distributing products without written permission
Violation may result in account suspension and legal action.
7. Cancellation Policy
Once an order is placed and payment is successfully completed, orders cannot be canceled because digital delivery begins immediately.
8. Contact Information
If you have questions regarding this policy, contact us:
Email: wereelstack@gmail.com
Website: Reelstack.in
9. Policy Updates
Reelstack.in reserves the right to update or modify this policy at any time without prior notice.
Customers are encouraged to review this page periodically.
⸻
By purchasing from Reelstack.in, you agree to this Return & Refund Policy.